IT Support >> Overview

Maintenance Options for Small and Medium Sized Businesses

Computerised Business Systems provide specialist technical support for small to medium sized businesses. We understand the pressures that companies face today and have adapted our service to specifically meet the needs of small and medium sized businesses.

We can offer you continuous maintenance and support for hardware, software and networks to give you complete peace of mind. We have a guaranteed response time for call outs, telephone and dial-in modem support, and costs which provide you with excellent value for money.

All businesses are appointed a dedicated CBS account manager to act as an initial liaison point. Your account manager will be highly competent, experienced and, importantly, will know you, your systems and your requirements.

"There is a desperate need for affordable technical support..."

When managing limited budgets, it is important that you receive a reliable service which offers value for money. With our fully inclusive cover, you would know exactly how much your technical support would cost 12 months in advance and we guarantee that there are no hidden extras and no nasty surprises!

"We never know who we are going to be dealing with..."

We understand that it can be time consuming and tiresome having to explain your system and history of problems afresh every time an engineer has to visit. We appoint a dedicated account manager, and certified engineer to you. Your account manager will be fully aware of your system and up to date on any problems.

"We are only a small company..."

Obviously there can be huge variations on the amount of I.T. Equipment within different companies. We give you two options of contract to ensure you have the flexibility you need whether you have a large I.T department or just one computer.

"...no one can afford to take risks these days and our systems are now completely protected..."